(No, it wasn’t dead.) Eventually, we got it going again, but only briefly before it puttered out once more and she had to ride to back without any electric assistance or lights. Dagny and I were riding with a group of other people on bikes deep in the north Portland peninsula this past weekend when all the sudden, the lights on her bike turned off and the pedal-assist stopped working. When the bike came, Dagny put it together and charged it up, excited to hit the bike path.īut she’d only had it for a few days when the honeymoon period ended. My roommate and friend Dagny Daniel was in the market for an electric bike, and when she saw Rad Power Bikes was selling their entry-level e-bike for a $500 ($700 lower than its usual price), she jumped at the opportunity to buy it. It’ll all get sorted out eventually, but there will be a lot of heartbreak in the process.” – Andrew Schnell, The eBike Store You just need to find another shop that works on bikes because there isn't anything unique about rad power bikes other than the plug-n-play ebike components.Dagny and her e-bike during the halcyon days. Luna Cycle triangle bag to protect the battery I just slowly learned and purchased any tools needed to do the routine maintenance or mods myself: It was kinda of a pain loading up the rovers and being without them for a few days and sometimes for a week (his hobby was repairing bikes). I found a local guy by word of mouth at first. Everything else I fixed or upgraded were normal fat tire MTB parts. Any ebike component I had to fix has been plug-n-play like the controller, LCD screen, or wiring harness. They are still going strong on their 3rd set of tires and 2nd set of brakes (upgraded to TRP Spyke brakes). It has be +4 years and +7000 miles between my two 16 Radrovers. I'm fine with the above issues as long as the "e" part of e-bike is 100%. I emailed Rad Power Bikes about the above issues and they got back to by the next day with suggestions and YouTube video links on how to fix (Cory Tsai). Now I have the out of true rotor and I'm going to give the rotor/brakes a few hundred more miles to see if it corrects itself on its own before replacing the rotor. I also switched up the front tires between the two bikes and my noisy brakes are gone (wife's bike brakes are still in normal noise range). I've tried to true up the wife's front rotor (by hand and adjustable wrench) and it sounds a little better but, still rubs a touch. I was able to bend my derailleur by hand back into place. My front brakes were extremely noisy compared to the wife's brakes. The wife's front disk brake rotor was out of true and rubbed against one brake pad at one spot. My black RR also had a bent derailleur and the chain was rubbing the tire in 1st and 2nd gear. I ordered a white and black RadRover to NM. Sorry for the negative post first up, just want to get a feel from the community if this is normal, or out of character for the company. Pretty disappointing as I like the bike, just want some answers to my questions. Their website claims they usually get back within the hour during business hours, well they are falling well short of this claim. I emailed them again on Wednesday seeking if they were going to respond to me, it is now Friday night and nothing.
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